Embroidery shop serving 8 retail-chain customers across DACH
A small embroidery shop in Saxony has built steady relationships with eight regional retail chains. Each chain has between four and twenty branches. Reorders arrive by email, sizes are confirmed by phone, and a master spreadsheet tracks who ordered what — until someone updates the wrong row.
With iVentory
With iVentory, each retail-chain customer logs into their own portal and sees live stock levels per branch, ordered under the shop's domain. Reorder requests arrive as structured orders, not emails. The shop's team responds to exceptions, not to status enquiries.